Delivery

Your Delivery Options

We know how important it is to get your delivery to you as quickly and conveniently as possible, and we offer a range of Express and Standard options with DHL and Royal Mail.

Our delivery options are summarised below; please select the option that suits you best at the checkout page.

All orders are despatched within one working day from receipt of your order. All next day delivery orders received by 2pm are dispatched the same day.

Orders placed on a Friday will be dispatched at the latest by the following Monday, though we will endeavour to have them dispatched on the Friday itself.

If you wish to receive your item on the Saturday, please call customer services, to arrange a Special Next Day Weekend delivery.

Please note times specified exclude weekends and bank holidays.

Express DHL Delivery

Orders where express delivery is chosen are sent using DHL Express, with guaranteed next day delivery within the UK and many major cities in Europe and the US. Almost all global destinations are reached within a 1-2 day transit time (Australia 3 days). DHL delivers to 220 countries and territories worldwide.

You will receive a tracking e-mail with your shipping number and link to the DHL tracking website, with options to sign up to e-mail or text notifications on your order’s process.

On Demand Delivery (ODD) 

Express customers are provided with an estimated date of delivery within one hour of your order being collected by DHL, and you can choose how you wish to receive your delivery, with options including;

• Reschedule for another day
• Leave with a neighbour
• Leave in a safe place
• Deliver to a DHL Service Point (45,000 locations worldwide)
• Deliver to an alternate address
• Hold until you return from vacation

International Standard Delivery

Standard international orders are sent using Royal Mail Airsure service and should arrive within 7-10 working days. You can trace your parcel until it reaches the destination sorting office, where it will be passed to local mail carriers.

Click & Collect Services

We offer free seven days a week Click & Collect at our Chelsea store, located at 172 Fulham Road, London, SW10 9PR. Store opening times are 10am-7pm Monday to Saturday, and 11am-4pm Sunday. Order by 8pm, collect after midday next day. For weekend collection please place your order by 4pm on Friday, and collect after midday on Saturday.

FAQ’S

Can i track my order?

Yes, you will receive an e-mail when your order is dispatched, with your tracking number and a link to the tracking website. For Express deliveries you will also be offered additional tracking options via text and e-mail. If you have not received your tracking details please contact orders@thesportsedit.com

Which countries do you ship to?

We ship to over 50 countries, including:

UK & Europe: United Kingdom, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

USA & Rest of the World: United States, Australia, Brazil, Canada, China, Hong Kong, India, Japan, Kazakhstan, Malaysia, New Zealand, Russia, South Africa, Singapore, South Korea, United Arab Emirates, Taiwan and many more. 

We ship to almost every country on the planet, but if your country is not listed at checkout please contact us at orders@thesportsedit.com and we can almost always arrange for delivery.

Any issues on international delivery please get in touch at orders@thesportsedit.com or +44 203 793 0964.

How do customs and import charges work?

When shipping within the EU no duties are applied.

For any countries outside of the EU, all relevant customs or import duties are the sole responsibility of the customer. For imports of ‘de minimis’ value duties do not apply. For some countries these ‘de minimis’ values are adequately high that no duties will apply to most order sizes; e.g. USA $800, Australia $1000AUD, South Korea KRW 150,000. Please check with your respective customs authority.

Which courier companies do you use?

For Express delivery we use DHL, for standard delivery we use Royal Mail.