Your Delivery Options

We know how important it is to get your delivery to you as quickly and conveniently as possible, all orders are despatched within one working day from receipt of your order. We offer a range of Express and Standard options with DHL, DPD and Royal Mail. Please note times specified exclude weekends and bank holidays.

Our delivery options are summarised below; please select the option that suits you best at the checkout page.

Please note that we fulfil our website orders from our stores as well as our warehouse therefore you may receive your items in separate packages. Your shipping confirmation will inform you of the items that have shipped in each parcel.

If you have any questions regarding delivery, please contact us at support@thesportsedit.com

UK standard delivery - Free on orders over £60

Delivery Options	Courier	Delivery Time	Cost
Free Standard UK	Royal Mail	2-4 working days	FREE on orders over £60
Standard UK	Royal Mail	2-4 working days	£3.95

UK next day delivery (order before 1pm) - £5.95

Delivery Options	Courier	Delivery Time	Cost
Next Day UK (Order by 1pm Mon-Thurs)	DPD	Next working day	£5.95

Europe standard delivery - Free on orders over €150

Delivery Options	Courier	Delivery Time	Cost
FREE Standard Europe	Royal Mail Intl.	3-5 working days	FREE ON ORDERS OVER €150
Germany, France, Netherlands, Ireland - Standard	Royal Mail Intl.	3-4 working days	£5.00
Austria, Greece, Italy, Portugal, Spain, Finland, Sweden, Denmark, Belgium, Luxembourg - Standard	Royal Mail Intl.	3-5 working days	£6.50
Romania - Standard	Royal Mail Intl.	3-5 working days	£7.95

Standard international orders are sent using Royal Mail International Service and should arrive within 7-10 working days. You can trace your parcel with the provided tracking number given in your dispatch email.

Please note that due to customs restrictions, we are unable to ship to the Russian Federation at this time.

Europe Express Delivery

Delivery Options	Courier	Delivery Time	Cost
Republic of Ireland - Express	DHL	1 working day	£11.00
Belgium, Germany, France, Netherlands, Luxembourg - Express	DHL	1 working day	£12.00
Austria, Spain, Portugal, Italy, Sweden, Denmark - Express	DHL	1 working day	£15.00
Greece, Finland, Norway, Czech Republic, Croatia, Cyprus, Hungary, Malta, Monaco, Poland, Slovakia, Slovenia, Latvia, Bulgaria, Estonia, Gibraltar, Czech Republic, Iceland, Switzerland - Express	DHL	2 working days	£15.00
Romania - Express	DHL	2 working days	£14.50

 

For our European Express orders, we use DHL. Almost all major European cities are reached within a 1-2 day transit time, although this can be longer for remote addresses. You will receive a tracking e-mail with your shipping number and link to the DHL tracking website, with options to sign up to e-mail or text notifications on your order’s process. Please note that due to customs restrictions, we are unable to ship to the Russian Federation at this time.

You will receive a tracking e-mail with your shipping number and link to the DHL tracking website, with options to sign up to e-mail or text notifications on your order’s process.

On Demand Delivery (ODD)

Express customers are provided with an estimated date of delivery within one hour of your order being collected, and you can choose how you wish to receive your delivery, with options including;

• Reschedule for another day
• Leave with a neighbour
• Leave in a safe place
• Deliver to a Service Point (45,000 locations worldwide)
• Deliver to an alternate address
• Hold until you return from vacation

USA / Rest of world

Delivery Options	Courier	Delivery Time	Cost
USA - FREE Standard	Royal Mail International	7-10 working days	FREE on orders over £115
USA - Standard Tracked	Royal Mail International	7-10 working days	£8.00
USA - Express	DHL	1-2 working days	£15.00
Canada - Standard	Royal Mail International	7-10 working days	£8.00
Canada - Express	DHL	2-3 working days	£15.00
Australia - Standard	Royal Mail International	7-10 working days	£10.00
Australia - Express	DHL	3 working days	£20.00
Hong Kong - Standard	Royal Mail International	7-10 working days	£8.00
Hong Kong - Express	DHL	2-3 working days	£20.00

For our international Express orders, we use DHL. Almost all global destinations are reached within a 1-2 day transit time (Australia 3 days). We deliver to 220 countries and territories worldwide.

You will receive a tracking e-mail with your shipping number and link to the DHL tracking website, with options to sign up to e-mail or text notifications on your order’s process.

On Demand Delivery (ODD)

Express customers are provided with an estimated date of delivery within one hour of your order being collected, and you can choose how you wish to receive your delivery, with options including;

• Reschedule for another day
• Leave with a neighbour
• Leave in a safe place
• Deliver to a Service Point (45,000 locations worldwide)
• Deliver to an alternate address
• Hold until you return from vacation

Christmas Delivery 2019 - Last Delivery Dates

Please find below our guide for the last shipping dates per country. Please note that these dates have been advised by the couriers we use and we cannot guarantee the dates below as they may be subject to courier delays out of our control due to the busy time of year. 

We advise that you order your gifts as soon as possible in order to ensure you have them in plenty of time for the Holidays.

Country	Last Date - Standard Shipping	Last Date - Express Shipping
UK	19th December	23rd December
USA	14th December	19th December
Africa, Asia, Caribbean, Central/South America, Far East, Middle East	9th December	18th December
Cyprus, Malta	10th December	20th December
Eastern Europe	11th December	20th December
Australia, New Zealand, Greece, Turkey	12th December	18th December
Canada, Czech Republic, Finland, Italy, Poland, Sweden	14th December	19th December
Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland	16th December	20th December
Belgium, Luxembourg, France, Ireland	18th December	20th December

FAQ’S

Your most common delivery questions answered, if you have any other questions, please contact our customer service team at support@thesportsedit.com

Can I track my order?

Yes, you will receive an e-mail when your order is dispatched, with your tracking number and a link to the tracking website. For Express deliveries you will also be offered additional tracking options via text and e-mail. If you have not received your tracking details please contact support@thesportsedit.com

Which countries do you ship to?

We ship to over 220 countries, including:

UK & Europe: United Kingdom, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

USA & Rest of the World: United States, Australia, Brazil, Canada, China, Hong Kong, India, Japan, Kazakhstan, Malaysia, New Zealand, South Africa, Singapore, South Korea, United Arab Emirates, Taiwan and many more.

We ship to almost every country on the planet, but if your country is not listed at checkout please contact us at orders@thesportsedit.com and we can almost always arrange for delivery.Please note that due to customs restrictions, we are unable to ship to the Russian Federation at this time.

Any issues on international delivery please get in touch at support@thesportsedit.com or +44 203 793 0964.

How do customs and import charges work?

When shipping within the EU no duties are applied.

For any countries outside of the EU, all relevant customs or import duties are the sole responsibility of the customer. For imports of ‘de minimis’ value duties do not apply. For some countries these ‘de minimis’ values are adequately high that no duties will apply to most order sizes; e.g. USA $800, Australia $1000AUD, South Korea KRW 150,000. Please check with your respective customs authority. -

Which courier companies do you use?

For Express delivery we use DHL and DPD, for standard delivery we use Royal Mail Tracked 48 and International Standard services.

Can I cancel my order?

Unfortunately, we are currently unable to change or cancel your order, once it is confirmed. You can choose to not receive the shipment, which will then be returned to us, or you may return this to us once received.

Pre Orders

If you place an order for an item available to Pre Order, the product page will advise of an estimated time for delivery. Once we receive the item(s) into our warehouse, your order will be processed immediately and you will receive an email confirmation. Orders will be shipped via the shipping method chosen at checkout at time of order.
If, on the rare occasion that we experience stock shortages from our suppliers, our customer service team will inform you as quickly as possible so that a refund or exchange can be processed.  

Question? Get in touch

Email: support@thesportsedit.com
Phone: 0203 793 0964 (9am-5pm, Monday to Friday)