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Your Delivery Options

DELIVERY OPTIONS

See below for information about the delivery costs and options in your country.

Order before 1pm for Next Day Delivery and Express Delivery orders. All orders are despatched within one working day from receipt of your order.

We offer a range of Express and Standard options with DHL, Hermes and Royal Mail. Please note times specified exclude weekends and bank holidays.

Our delivery options are summarised below; please select the option that suits you best at the checkout page.

Need help? Drop us a message via our contact form

UK standard delivery - Free on orders over £60
Delivery Options Courier Delivery Time Cost
Free Standard UK Royal Mail 2-4 working days FREE on orders over £60
Standard UK Royal Mail 2-4 working days £3.95
UK next day delivery (order before 1pm) - £5.95
Delivery Options Courier Delivery Time Cost
Next Day UK (Order by 1pm Mon-Thurs) DPD Next working day £5.95
Europe standard delivery - Free on orders over €150
Delivery Options Courier Delivery Time Cost
FREE Standard Europe Royal Mail 3-5 working days FREE ON ORDERS OVER €150
Germany, France, Netherlands, Ireland - Standard Royal Mail 3-5 working days £5.00
Austria, Greece, Italy, Portugal, Spain, Finland, Sweden, Denmark, Belgium, Luxembourg - Standard Royal Mail 3-10 working days £6.50
Romania - Standard Royal Mail 3-5 working days £7.95

Standard international orders are sent using Royal Mail International Service and should arrive within 7-10 working days. You can trace your parcel with the provided tracking number given in your dispatch email.

Please note that due to customs restrictions, we are unable to ship to the Russian Federation at this time.

Europe Express Delivery
Delivery Options Courier Delivery Time Cost
Republic of Ireland - Express DHL 1 working day £11.00
Belgium, Germany, France, Netherlands, Luxembourg - Express DHL 1 working day £12.00
Austria, Spain, Portugal, Italy, Sweden, Denmark - Express DHL 1 working day £15.00
Greece, Finland, Norway, Czech Republic, Croatia, Cyprus, Hungary, Malta, Monaco, Poland, Slovakia, Slovenia, Latvia, Bulgaria, Estonia, Gibraltar, Czech Republic, Iceland, Switzerland - Express DHL 2 working days £15.00
Romania - Express DHL 2 working days £14.50

 

For our European Express orders, we use DHL. Almost all major European cities are reached within a 1-2 day transit time, although this can be longer for remote addresses. You will receive a tracking e-mail with your shipping number and link to the DHL tracking website, with options to sign up to e-mail or text notifications on your order’s process. Please note that due to customs restrictions, we are unable to ship to the Russian Federation at this time.

You will receive a tracking e-mail with your shipping number and link to the DHL tracking website, with options to sign up to e-mail or text notifications on your order’s process.

On Demand Delivery (ODD)

Express customers are provided with an estimated date of delivery within one hour of your order being collected, and you can choose how you wish to receive your delivery, with options including;

  • Reschedule for another day
  • Leave with a neighbour
  • Leave in a safe place
  • Deliver to a Service Point (45,000 locations worldwide)
  • Deliver to an alternate address
  • Hold until you return from vacation
USA / Rest of world
Delivery Options Courier Delivery Time Cost
USA - FREE Standard Royal Mail 7-15 working days FREE on orders over £115
USA - Standard Tracked Royal Mail 7-15 working days £8.00
USA - Express DHL 1-2 working days £15.00
Canada - Standard Royal Mail Not currently available -
Canada - Express DHL 2-3 working days £15.00
Australia - Standard Royal Mail 7-15 working days £10.00
Australia - Express DHL 3 working days £20.00
Hong Kong - Standard Royal Mail 7-15 working days £8.00
Hong Kong - Express DHL 2-3 working days £20.00
Singapore - Standard Royal Mail 5-12 working days £9.95
Singapore - Express DHL 2 working days £19.95
United Arab Emirates - Express DHL 2-3 working days £20.00
Israel - Express DHL 2-3 working days £20.00

For our international Express orders, we use DHL. Almost all global destinations are reached within a 1-2 day transit time (Australia 3 days). We deliver to 220 countries and territories worldwide.

You will receive a tracking e-mail with your shipping number and link to the DHL tracking website, with options to sign up to e-mail or text notifications on your order’s process.

On Demand Delivery (ODD)

Express customers are provided with an estimated date of delivery within one hour of your order being collected, and you can choose how you wish to receive your delivery, with options including;

  • Reschedule for another day
  • Leave with a neighbour
  • Leave in a safe place
  • Deliver to a Service Point (45,000 locations worldwide)
  • Deliver to an alternate address
  • Hold until you return from vacation
COVID-19 updates

We work with Royal Mail, DPD and DHL who are all operating as usual and are now offering non-contact delivery options for those self-isolating. There are, however, some be restrictions in place in some European countries such as Italy and Spain - For the most up to date information on delivery issues or restrictions - Click here to visit our FAQs page

FAQ’S

Your most common delivery questions answered, if you have any other questions, please get in touch with our customer service team via our contact form

Can I track my order?

Yes, you will receive an e-mail when your order is dispatched, with your tracking number and a link to the tracking website. For Express deliveries you will also be offered additional tracking options via text and e-mail. If you have not received your tracking details please contact support@thesportsedit.com

Which countries do you ship to?

We ship to over 220 countries, including:

UK & Europe: United Kingdom, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

USA & Rest of the World: United States, Australia, Brazil, Canada, China, Hong Kong, India, Japan, Kazakhstan, Malaysia, New Zealand, South Africa, Singapore, South Korea, United Arab Emirates, Taiwan and many more.

We ship to almost every country on the planet, but if your country is not listed at checkout please contact us at orders@thesportsedit.com and we can almost always arrange for delivery.Please note that due to customs restrictions, we are unable to ship to the Russian Federation at this time.

Any issues on international delivery please get in touch at support@thesportsedit.com or +44 203 793 0964.

How do customs and import charges work?

When shipping within the EU no duties are applied.

For any countries outside of the EU, all relevant customs or import duties are the sole responsibility of the customer.

For imports, duties are not applied below ‘de minimis’ values.

For some countries these ‘de minimis’ duty thresholds are adequately high that no duties will apply to most order sizes, such as in the USA where it is $800. Other examples of high de minimis countries are below.

For any other countries, please check with your respective customs authority.

Country Currency Duty de Minimis
USA USD 800
Australia AUD 1,000
Israel USD 500
New Zealand NZD 250
Singapore SGD 400
South Korea KRW 150,000
United Arab Emirates AED 1,000

 

Which courier companies do you use?

For Express delivery we use DHL and DPD, for standard delivery we use Royal Mail Tracked 48 and International Standard services.

Can I cancel my order?

Unfortunately, we are currently unable to change or cancel your order, once it is confirmed. You can choose to not receive the shipment, which will then be returned to us, or you may return this to us once received.

Pre Orders

If you place an order for an item available to Pre Order, the product page will advise of an estimated time for delivery. Once we receive the item(s) into our warehouse, your order will be processed immediately and you will receive an email confirmation. Orders will be shipped via the shipping method chosen at checkout at time of order.
If, on the rare occasion that we experience stock shortages from our suppliers, our customer service team will inform you as quickly as possible so that a refund or exchange can be processed.

Question? Get in touch

Email: Submit a query via our contact form
Phone: +44 203 793 0964 (9am-6pm, Monday to Friday)

Customer Support

  • Email Us

    For online order enquiries, drop us a message at support@thesportsedit.com

    Email Us
  • Call Us

    You can get in touch with our customer service team via phone +44 203 793 0964 (9am-6pm UK time, Monday to Friday)

    Call Us
  • FAQs

    The most commonly asked questions on delivery, returns, and general enquiries answered

    View FAQs
  • Returns

    Want to return an item? Follow the steps on our returns page to get the process started

    Create Return

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Delivery
Delivery

Free Standard Delivery over £60

Free Standard Delivery over 150€

Low Cost & Quick Delivery

UK SHIPPING:
- FREE UK Standard Delivery on orders over £60 - 2-4 Days
- £3.95 - Standard UK Delivery 2-4 days
- £5.95 - DPD Express 1-2 Day Delivery (Order before 1pm. Excludes weekends and Bank Holidays)

SHIPPING TO EUROPE:
FREE Europe Standard Delivery on orders over €150/£130
- Standard Delivery from £5.00 (3-6 Days)
- Express DHL Shipping available from £12.00 (1-3 Day delivery)

SHIPPING TO THE USA:
- FREE USA Standard Delivery on orders over $150/£115
- Express DHL Shipping £15.00 (1-2 Day Delivery)

Returns
Returns

Free UK Returns & 90 Day Return Period

Low Cost Returns & 90 Day Return Period

Low Cost Returns & 90 Day Return Period

- 90 Day, No Quibble Return Policy
- FREE UK Returns
- We work with ReBOUND to offer you several options to return your item to us to make it as easy and convenient as possible.

- 90 Day, No Quibble Return Policy
- FREE German Returns
- Easy, low cost International returns to local warehouses
- We work with ReBOUND to offer you several options to return your item to us to make it as easy and convenient as possible.

- 90 Day, No Quibble Return Policy
- Easy, low cost International returns to local warehouses
- We work with ReBOUND to offer you several options to return your item to us to make it as easy and convenient as possible.

Award Winning Customer Service
Award Winning Customer Service

Feefo Gold Trusted Service Award 2020

Feefo Gold Trusted Service Award 2020

Feefo Gold Trusted Service Award 2020

Providing exceptional customer service is at the heart of everything we do, if you have any questions, please don't hesitate to contact our friendly customer service team who would be happy to help.

Providing exceptional customer service is at the heart of everything we do, if you have any questions, please don't hesitate to contact our friendly customer service team who would be happy to help.

UK SHIPPING:
- FREE UK Standard Delivery on orders over £60 - 2-8 Days
- £3.95 - Standard UK Delivery 2-8 days
- £5.95 - DPD Express 1-2 Day Delivery (Order before 1pm. Excludes weekends and Bank Holidays)

SHIPPING TO EUROPE:
FREE Europe Standard Delivery on orders over €150/£130
- Standard Delivery from £5.00 (3-6 Days)
- Express DHL Shipping available from £12.00 (1-3 Day delivery)

SHIPPING TO THE USA:
- FREE USA Standard Delivery on orders over $150/£115
- Express DHL Shipping £15.00 (1-2 Day Delivery)

- 45 Day, No Quibble Return Policy
- FREE UK Returns
- FREE German Returns
- Easy, low cost International returns to local warehouses
- We work with ReBOUND to offer you several options to return your item to us to make it as easy and convenient as possible

Providing exceptional customer service is at the heart of everything we do, if you have any questions, please don't hesitate to contact our friendly customer service team who would be happy to help.